Thank you for supporting Lohos.Handmade! Every item is carefully crafted by hand. Please review our shipping practices below.
⏱️ Processing Time
- Standard Orders: Made and packaged within 1-5 business days.
- Custom Orders: Require 3-15 business days before shipment.
- Order Cutoff: Orders placed after 3:00 PM Pacific Standard Time begin processing the next business day.
🚚 Shipping Methods, Carriers & Timeframes
We use reliable carriers to ensure your handmade items arrive safely.
- Standard Shipping: Delivered via USPS, Fed Ex or UPS in 2-7 business days.
- Expedited Shipping: Delivered via USPS, Fed Ex, or UPS in 1-5 business days.
- International Shipping: Please contact us for more information.
💰 Shipping Costs & Handling Fees
- Domestic: Calculated at checkout based on weight and destination plus handling fees.
- International: Please contact us for more information.
- Taxes & Duties: International customers are responsible for local customs fees and import taxes.
🌍 Geographic Areas Served
- Domestic: We currently serving customers in the United States.
- International: Please contact us for more information.
🔍 Tracking & Insurance
- Tracking: Every order includes a tracking number sent via email upon shipment.
- Insurance: Insurance is available for purchase at checkout.
⚠️ Delays and Lost Packages
- Transit Delays: We are not liable for carrier delays caused by weather or postal disruptions.
- Lost Packages: If tracking shows no movement for within the delivery time frames, please contact us immediately so we can open a carrier investigation.
- Incorrect Addresses: We cannot refund orders shipped to an incorrect address provided by the customer.
✉️ How to Contact Us
For Issues: Use the Contact Us form via Contact | lohos.handmade
Declaimer: All information, including pricing and availability, is subject to modification without prior notice.